{"id":3554,"date":"2024-06-24T09:08:18","date_gmt":"2024-06-24T09:08:18","guid":{"rendered":"https:\/\/avafines.wpenginepowered.com\/?page_id=3554"},"modified":"2026-05-28T10:39:55","modified_gmt":"2026-05-28T08:39:55","slug":"reclamacions","status":"publish","type":"page","link":"https:\/\/www.avafin.es\/ca\/reclamaciones\/","title":{"rendered":"Reclamacions"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><strong>Acc\u00e9s als procediments extrajudicials de reclamaci\u00f3.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Qualsevol consumidor per a la resoluci\u00f3 de litigis en l\u00ednia en mat\u00e8ria de consum d&#039;acord amb l&#039;article 14.1 del Reglament (UE) 524\/2013, pot acudir a la plataforma de resoluci\u00f3 de litigis en l\u00ednia facilitada per la Comissi\u00f3 Europea.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Es troba disponible al seg\u00fcent enlla\u00e7:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"http:\/\/ec.europa.eu\/consumers\/odr\">http:\/\/ec.europa.eu\/consumers\/odr\/<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Aquesta plataforma \u00e9s aplicable \u00fanicament per a consumidors residents a l&#039;Espai Econ\u00f2mic Europeu que vulguin interposar una reclamaci\u00f3 contra el prestador.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">El prestador, ni est\u00e0 obligat ni assumeix cap comprom\u00eds d&#039;utilitzar el canal habilitat indicat per a la resoluci\u00f3 de conflictes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">*Per qualsevol altra queixa o preocupaci\u00f3 poseu-vos en contacte a la seg\u00fcent adre\u00e7a de correu electr\u00f2nic: <a href=\"mailto:legal@avafin.es\">legal@avafin.es<\/a> o escriu-nos a la seg\u00fcent adre\u00e7a postal: Avinguda Diagonal 508, 1r-6a, 08006 Barcelona.<\/p>","protected":false},"excerpt":{"rendered":"<p>Acceso a los procedimientos extrajudiciales de reclamaci\u00f3n. Cualquier consumidor para la resoluci\u00f3n de litigios en l\u00ednea en materia de consumo conforme al art\u00edculo 14.1 del Reglamento (UE) 524\/2013, puede acudir a la plataforma de resoluci\u00f3n de litigios en l\u00ednea facilitada por la Comisi\u00f3n Europea. Se encuentra disponible en el siguiente enlace: http:\/\/ec.europa.eu\/consumers\/odr\/ Esta plataforma resulta [&hellip;]<\/p>\n","protected":false},"author":19,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3554","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Reclamaciones | AvaFin Espa\u00f1a<\/title>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"ca_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Reclamaciones | AvaFin Espa\u00f1a\" \/>\n<meta property=\"og:description\" content=\"Acceso a los procedimientos extrajudiciales de reclamaci\u00f3n. Cualquier consumidor para la resoluci\u00f3n de litigios en l\u00ednea en materia de consumo conforme al art\u00edculo 14.1 del Reglamento (UE) 524\/2013, puede acudir a la plataforma de resoluci\u00f3n de litigios en l\u00ednea facilitada por la Comisi\u00f3n Europea. Se encuentra disponible en el siguiente enlace: http:\/\/ec.europa.eu\/consumers\/odr\/ Esta plataforma resulta [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.avafin.es\/ca\/reclamacions\/\" \/>\n<meta property=\"og:site_name\" content=\"AvaFin Espa\u00f1a\" \/>\n<meta property=\"article:modified_time\" content=\"2026-05-28T08:39:55+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minut\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.avafin.es\\\/ca\\\/reclamaciones\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.avafin.es\\\/ca\\\/reclamaciones\\\/\"},\"author\":{\"name\":\"Maciej Ku\u0142ak\",\"@id\":\"https:\\\/\\\/www.avafin.es\\\/ca\\\/#\\\/schema\\\/person\\\/ec83bfcfc2f103a5fbc0e722a60e3cd7\"},\"headline\":\"Reclamaciones\",\"datePublished\":\"2024-06-24T09:08:18+00:00\",\"dateModified\":\"2026-05-28T08:39:55+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.avafin.es\\\/ca\\\/reclamaciones\\\/\"},\"wordCount\":144,\"inLanguage\":\"ca\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.avafin.es\\\/ca\\\/reclamaciones\\\/\",\"url\":\"https:\\\/\\\/www.avafin.es\\\/ca\\\/reclamaciones\\\/\",\"name\":\"Reclamaciones | AvaFin Espa\u00f1a\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.avafin.es\\\/ca\\\/#website\"},\"datePublished\":\"2024-06-24T09:08:18+00:00\",\"dateModified\":\"2026-05-28T08:39:55+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.avafin.es\\\/ca\\\/reclamaciones\\\/#breadcrumb\"},\"inLanguage\":\"ca\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.avafin.es\\\/ca\\\/reclamaciones\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.avafin.es\\\/ca\\\/reclamaciones\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Inicio\",\"item\":\"https:\\\/\\\/www.avafin.es\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Reclamaciones\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.avafin.es\\\/ca\\\/#website\",\"url\":\"https:\\\/\\\/www.avafin.es\\\/ca\\\/\",\"name\":\"AvaFin Espa\u00f1a\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.avafin.es\\\/ca\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"ca\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.avafin.es\\\/ca\\\/#\\\/schema\\\/person\\\/ec83bfcfc2f103a5fbc0e722a60e3cd7\",\"name\":\"Maciej Ku\u0142ak\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ca\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/869819e57f329729f384c1ff6d072d8eacdd63d6dc97937287d0cd16709e857a?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/869819e57f329729f384c1ff6d072d8eacdd63d6dc97937287d0cd16709e857a?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/869819e57f329729f384c1ff6d072d8eacdd63d6dc97937287d0cd16709e857a?s=96&d=mm&r=g\",\"caption\":\"Maciej Ku\u0142ak\"},\"url\":\"https:\\\/\\\/www.avafin.es\\\/ca\\\/blog\\\/author\\\/maciej-kulakcreamfinance-com\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Reclamacions | AvaFin Espanya","robots":{"index":"noindex","follow":"nofollow"},"og_locale":"ca_ES","og_type":"article","og_title":"Reclamaciones | AvaFin Espa\u00f1a","og_description":"Acceso a los procedimientos extrajudiciales de reclamaci\u00f3n. Cualquier consumidor para la resoluci\u00f3n de litigios en l\u00ednea en materia de consumo conforme al art\u00edculo 14.1 del Reglamento (UE) 524\/2013, puede acudir a la plataforma de resoluci\u00f3n de litigios en l\u00ednea facilitada por la Comisi\u00f3n Europea. Se encuentra disponible en el siguiente enlace: http:\/\/ec.europa.eu\/consumers\/odr\/ Esta plataforma resulta [&hellip;]","og_url":"https:\/\/www.avafin.es\/ca\/reclamacions\/","og_site_name":"AvaFin Espa\u00f1a","article_modified_time":"2026-05-28T08:39:55+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minut"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.avafin.es\/ca\/reclamaciones\/#article","isPartOf":{"@id":"https:\/\/www.avafin.es\/ca\/reclamaciones\/"},"author":{"name":"Maciej Ku\u0142ak","@id":"https:\/\/www.avafin.es\/ca\/#\/schema\/person\/ec83bfcfc2f103a5fbc0e722a60e3cd7"},"headline":"Reclamaciones","datePublished":"2024-06-24T09:08:18+00:00","dateModified":"2026-05-28T08:39:55+00:00","mainEntityOfPage":{"@id":"https:\/\/www.avafin.es\/ca\/reclamaciones\/"},"wordCount":144,"inLanguage":"ca"},{"@type":"WebPage","@id":"https:\/\/www.avafin.es\/ca\/reclamaciones\/","url":"https:\/\/www.avafin.es\/ca\/reclamaciones\/","name":"Reclamacions | AvaFin Espanya","isPartOf":{"@id":"https:\/\/www.avafin.es\/ca\/#website"},"datePublished":"2024-06-24T09:08:18+00:00","dateModified":"2026-05-28T08:39:55+00:00","breadcrumb":{"@id":"https:\/\/www.avafin.es\/ca\/reclamaciones\/#breadcrumb"},"inLanguage":"ca","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.avafin.es\/ca\/reclamaciones\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.avafin.es\/ca\/reclamaciones\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Inicio","item":"https:\/\/www.avafin.es\/"},{"@type":"ListItem","position":2,"name":"Reclamaciones"}]},{"@type":"WebSite","@id":"https:\/\/www.avafin.es\/ca\/#website","url":"https:\/\/www.avafin.es\/ca\/","name":"AvaFin Espanya","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.avafin.es\/ca\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"ca"},{"@type":"Person","@id":"https:\/\/www.avafin.es\/ca\/#\/schema\/person\/ec83bfcfc2f103a5fbc0e722a60e3cd7","name":"Maciej Ku\u0142ak","image":{"@type":"ImageObject","inLanguage":"ca","@id":"https:\/\/secure.gravatar.com\/avatar\/869819e57f329729f384c1ff6d072d8eacdd63d6dc97937287d0cd16709e857a?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/869819e57f329729f384c1ff6d072d8eacdd63d6dc97937287d0cd16709e857a?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/869819e57f329729f384c1ff6d072d8eacdd63d6dc97937287d0cd16709e857a?s=96&d=mm&r=g","caption":"Maciej Ku\u0142ak"},"url":"https:\/\/www.avafin.es\/ca\/blog\/author\/maciej-kulakcreamfinance-com\/"}]}},"_links":{"self":[{"href":"https:\/\/www.avafin.es\/ca\/wp-json\/wp\/v2\/pages\/3554","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.avafin.es\/ca\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.avafin.es\/ca\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.avafin.es\/ca\/wp-json\/wp\/v2\/users\/19"}],"replies":[{"embeddable":true,"href":"https:\/\/www.avafin.es\/ca\/wp-json\/wp\/v2\/comments?post=3554"}],"version-history":[{"count":1,"href":"https:\/\/www.avafin.es\/ca\/wp-json\/wp\/v2\/pages\/3554\/revisions"}],"predecessor-version":[{"id":10661,"href":"https:\/\/www.avafin.es\/ca\/wp-json\/wp\/v2\/pages\/3554\/revisions\/10661"}],"wp:attachment":[{"href":"https:\/\/www.avafin.es\/ca\/wp-json\/wp\/v2\/media?parent=3554"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}